A text when a new lead's transfer goes unanswered
When Avery tries to put a new injury lead through and nobody picks up, everyone on your team with text alerts on gets a text with a link straight to the call.
New features and improvements to your AI receptionist, the dashboard and integrations, newest first.
When Avery tries to put a new injury lead through and nobody picks up, everyone on your team with text alerts on gets a text with a link straight to the call.
For time-critical leads, Avery can now ring everyone on a routing rule at the same time. The first person to say 'put them through' takes the call.
Avery can now answer for plumbing, HVAC and handyman businesses. She takes the job details, follows your emergency rules, puts safety first and never promises an arrival time.
Our launch offer: start by November 30, 2026 and pay $99 a month for your first three months on Starter, Standard or Pro, with your plan's full minutes from day one.
Find your firm, hear Avery take a test call, see the write-up she produces, then finish the rest from a checklist on your dashboard.
A call that doesn't fit any of your categories now rings your team's normal order during business hours, instead of the caller hearing that no one can be reached. After hours, Avery takes a message.
Call records now cover the whole call, from Avery's intake to her briefing to your attorney and their conversation with the caller, with claim numbers and other details pulled out for you.
Connect Receptiva to your own case-management system or CRM. Read calls, leads and recordings with an API key, and get a webhook the moment a call finishes or a lead changes.
Connect Receptiva to Claude or ChatGPT and ask about today's calls, who to call back, and why a call was routed the way it was. Change Avery's settings by chat, with a draft you confirm first.
When a caller asks for an attorney by name, Avery now rings that attorney first and tells them who was asked for. She also learns why someone is calling before any transfer.
Avery now runs on a new voice engine, so she answers sooner and takes turns more naturally. Transfers announce the hold, and setup ends on a new screen where you call her and watch.
Every completed call can now post a card to your firm's Slack channel, shaped by what the call was about, so a new injury lead stands out from a sales call at a glance.
Our first firms can take Starter, Standard or Pro at $99 a month for three months with the plan's full minutes, then keep its normal rate for life. Plus: our home page now reads in Spanish.
Receptiva opens to personal-injury firms. Set up Avery yourself, let us read your website to fill in the basics, get your own number and call her the same day.
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For developers: the technical changelog, with field names and API changes · RSS feed