Question 1

Will my callers know it's AI?

Accepted Answer

Receptiva answers in your firm's name and discloses it's an AI assistant, as the bar requires — warmly, in two seconds, then gets to work. Callers never hear the name “Receptiva.”

Question 2

What if it can't handle a call?

Accepted Answer

It warm-transfers to your attorney or takes a complete message and emails you immediately. No lead is ever dropped.

Question 3

How fast can we go live?

Accepted Answer

Days, not weeks. There's no phone system to replace — we simply forward your existing line, configure your intake, and you're answering.

Question 4

Does it really work in Spanish?

Accepted Answer

Yes — it's built Spanish-first, runs a full intake in Spanish, and routes Spanish callers to a Spanish-speaking attorney when you have one. Try the EN/ES toggle at the top of this page.

Question 5

What does it cost after the founding-partner period?

Accepted Answer

After your first 3 months at $99/mo, you convert to whichever plan fits — most firms choose Standard ($399/mo, 500 minutes). It's flat-rate, month-to-month, and you can change or cancel anytime.

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