An AI receptionist you can set up in minutes

Every personal-injury firm knows the call that matters most is the one that comes in when nobody can pick up. Starting today, Receptiva is open to our first injury firms: an AI receptionist named Avery who answers your calls 24/7, in English and Spanish, and who you can set up yourself.

What changed#

Setup is a guided wizard you can finish without talking to anyone:

• We read your website for you. Type in your firm's web address and Receptiva reads a handful of your pages to fill in your firm's details, your office hours, your practice areas and the names of your attorneys. You check what we found and fix anything that's off. If we can't read the site, you type the details in yourself.
• You decide who gets which calls. Add each person's direct number, then choose who Avery rings for each kind of call.
• You get your own Receptiva number. When you create your account, we reserve a number for your firm, in your own area code when one is available.
• You call Avery right away. She answers your new number from the moment it's ready. Call it the way a client would and hear exactly what your callers will hear.

Signing in uses a code we email you. There's no password to remember.

Why it matters#

Picture a three-attorney injury firm at 7:15 on a Saturday evening. A woman who was just rear-ended calls the number on the firm's website. Without Avery, that call goes to voicemail, and she dials the next firm in her search results.

With Avery answering, she hears a friendly voice that asks what happened, whether she was hurt and how to reach her. If she'd rather speak Spanish, Avery switches with her. The firm hears about it that evening instead of finding a voicemail on Monday.

How to use it#

Start from our home page. Have your firm's website address and your attorneys' direct numbers handy. Most of the work is checking what we filled in for you. When you reach the end, call your new number and talk to Avery like a client would.

If something about how she handles a call isn't right for your firm, tell us at hello@receptiva.ai. We're working closely with our first firms, and we read every note.