Will my callers know it's AI?

Receptiva answers in your firm's name and discloses it's an AI assistant, as the bar requires — warmly, in two seconds, then gets to work. Callers never hear the name “Receptiva.”

What if it can't handle a call?

It warm-transfers to your attorney or takes a complete message and emails you immediately. No lead is ever dropped.

How fast can we go live?

Minutes, not weeks. The self-serve setup takes about five minutes — scan your site, get your number, and configure your intake. Then forward your existing line and you're answering; there's no phone system to replace.

Does it really work in Spanish?

Yes — it's built Spanish-first, runs a full intake in Spanish, and routes Spanish callers to a Spanish-speaking attorney when you have one. Try the EN/ES toggle at the top of this page.

What does it cost after the founding-partner period?

As a founding partner you pick a plan and pay $99/mo for your first 3 months with that plan's full minutes — most firms choose Standard ($399/mo, 500 minutes). From month 4 the plan bills at its normal rate, and that rate is locked in for founding firms — it never goes up. Flat-rate, month-to-month, change or cancel anytime.

What if I go over my plan's minutes during the founding period?

The same as on any plan — overage bills at $0.99/min above your plan's included minutes. If you're outgrowing your plan, upgrade anytime and you'll still pay $99/mo for the rest of your first 3 months. Downgrades take effect when the founding period ends.

Connect Receptiva to ChatGPT

This guide adds Receptiva to ChatGPT as a custom connector, so you can ask ChatGPT about your firm's calls, leads and receptionist.

Before you start#

You need three things:

A Receptiva account. If you already use Receptiva, you will sign in with the same Google account or email you use for your dashboard. If your firm is not on Receptiva yet, set it up first.
ChatGPT, with access to its settings.
The connector address:

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https://mcp.receptiva.ai/mcp

Add the connector#

In ChatGPT, open Settings, then Apps & Connectors.
If ChatGPT asks you to turn on developer mode before you can add a custom connector, turn it on.
Create a custom connector and paste https://mcp.receptiva.ai/mcp as its address.
ChatGPT opens a Receptiva sign-in page. Sign in with Google or with a one-time code sent to your email.
On the consent screen, choose your firms and press Allow. ChatGPT brings you back, connected.

The consent screen is the same one Claude users see. It shows the name the app gave itself, then what the app will be able to do:

See your account status and receptionist settings
See your calls (caller numbers and summaries) and new leads
See call transcripts, recording links and full lead intake details once your firm's owner turns that on
Mark a lead contacted, signed or rejected when you ask
Change your receptionist's hours, team, routing, alert emails, the email callers are given, firm facts and house rules when you ask, and undo a change
Stay connected until you disconnect it

Below that it lists the firms on your account. If you have more than one, untick any firm ChatGPT should not see. A firm where you are a view-only member is marked view only, and ChatGPT's access to that firm is read-only too.

The connection belongs to you, the person who signed in, not to the firm. If your account has no firm yet, the screen points you to setup instead of showing an Allow button.

Your first prompt#

Try this in a new chat:

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Where does my firm stand with Receptiva?

ChatGPT calls receptiva_get_account_status, which returns your plan, trial days left, your firm's number and the one next step, with a link to your dashboard. See Example prompts for more.

More than one firm#

If you connected more than one firm, name the one you mean, for example "Show new leads for smith-law". ChatGPT passes the firm's slug as the org argument. If it leaves it out, the tool answers with the list of firms on your connection so ChatGPT can ask you which one.

Disconnecting#

Open your Receptiva dashboard and go to Integrations. Under Connected AI apps, find the app and choose Disconnect.

Disconnecting takes effect on ChatGPT's next request: Receptiva refuses it from then on. To use Receptiva again, add the connector again and approve it on the consent screen.

Before you start#

Add the connector#

The consent screen#

Your first prompt#

More than one firm#

Disconnecting#

Next#