---
title: Connect Receptiva to ChatGPT
description: Add Receptiva as a custom connector in ChatGPT, sign in, choose your firms, and ask your first question.
sidebarTitle: ChatGPT
section: connect
order: 20
updated: 2026-10-01
---

This guide adds Receptiva to ChatGPT as a custom connector, so you can ask ChatGPT about your firm's calls, leads and receptionist.

## Before you start

You need three things:

- **A Receptiva account.** If you already use Receptiva, you will sign in with the same Google account or email you use for your dashboard. If your firm is not on Receptiva yet, [set it up first](/setup).
- **ChatGPT**, with access to its settings.
- **The connector address:**

```text
https://mcp.receptiva.ai/mcp
```

## Add the connector

1. In ChatGPT, open **Settings**, then **Apps & Connectors**.
2. If ChatGPT asks you to turn on developer mode before you can add a custom connector, turn it on.
3. Create a custom connector and paste `https://mcp.receptiva.ai/mcp` as its address.
4. ChatGPT opens a Receptiva sign-in page. Sign in with Google or with a one-time code sent to your email.
5. On the consent screen, choose your firms and press **Allow**. ChatGPT brings you back, connected.

## The consent screen

The consent screen is the same one Claude users see. It shows the name the app gave itself, then what the app will be able to do:

- See your account status and receptionist settings
- See your calls (caller numbers and summaries) and new leads
- See call transcripts, recording links and full lead intake details once your firm's owner turns that on
- Mark a lead contacted, signed or rejected when you ask
- Change your receptionist's hours, team, routing, alert emails, the email callers are given, firm facts and house rules when you ask, and undo a change
- Stay connected until you disconnect it

Below that it lists the firms on your account. If you have more than one, untick any firm ChatGPT should not see. A firm where you are a view-only member is marked **view only**, and ChatGPT's access to that firm is read-only too.

The connection belongs to you, the person who signed in, not to the firm. If your account has no firm yet, the screen points you to [setup](/setup) instead of showing an Allow button.

> [!NOTE]
> Apps name themselves when they connect. The consent screen shows that name as a claim ("an app calling itself..."), and your dashboard lists it with the label "name set by the app". Only press Allow if you just started the connection from ChatGPT yourself.

## Your first prompt

Try this in a new chat:

```text
Where does my firm stand with Receptiva?
```

ChatGPT calls [`receptiva_get_account_status`](/docs/tools#receptiva_get_account_status), which returns your plan, trial days left, your firm's number and the one next step, with a link to your dashboard. See [Example prompts](/docs/example-prompts) for more.

## More than one firm

If you connected more than one firm, name the one you mean, for example "Show new leads for smith-law". ChatGPT passes the firm's slug as the `org` argument. If it leaves it out, the tool answers with the list of firms on your connection so ChatGPT can ask you which one.

## Disconnecting

Open your Receptiva dashboard and go to **Integrations**. Under **Connected AI apps**, find the app and choose **Disconnect**.

Disconnecting takes effect on ChatGPT's next request: Receptiva refuses it from then on. To use Receptiva again, add the connector again and approve it on the consent screen.

## Next

- [Example prompts](/docs/example-prompts)
- [Data and privacy](/docs/data-privacy)
- [Troubleshooting](/docs/troubleshooting)