Will my callers know it's AI?

Receptiva answers in your firm's name and tells callers it's an AI assistant — warmly, in two seconds, then gets to work. Callers never hear the name “Receptiva.”

Can I hear Receptiva before I sign up?

Yes. Call Avery at (833) 442-4321. She answers as Receptiva, takes questions, and will run a short demo of a law-firm intake if you ask. No sign-up needed.

What if it can't handle a call?

It warm-transfers to your attorney or takes a complete message and emails you immediately. No lead is ever dropped.

Can I talk to a person before signing up?

Yes. Call Avery at (833) 442-4321: during business hours she can put you through to one of the founders, and after hours she takes a message for them. Or book a 15-minute call at cal.com/receptiva-ai/15min.

How fast can we go live?

Minutes, not weeks. The self-serve setup takes about five minutes — scan your site, get your number, and configure your intake. Then forward your existing line and you're answering; there's no phone system to replace.

Does it really work in Spanish?

Yes — it's built Spanish-first, runs a full intake in Spanish, and routes Spanish callers to a Spanish-speaking attorney when you have one. Try the EN/ES toggle at the top of this page.

Does it work with my case-management software?

Today it connects through the REST API and webhooks: a developer, or an AI coding assistant following our sync guide (https://www.receptiva.ai/docs/sync-guide), can copy every call and lead into your case-management system, CRM or spreadsheet. Every call's summary also reaches your team by email, and the Claude and ChatGPT connector answers questions about your calls. Native sync with Clio and Filevine is coming soon.

Can I use Receptiva with Claude or ChatGPT?

Yes, on every plan and every trial. Connect Receptiva to Claude or ChatGPT and ask in plain language who called or which leads still need a callback, mark a lead contacted or signed, or change your receptionist's hours, team and routing. You confirm every settings change before it goes live, and you can undo it. Call summaries and caller numbers are there from the start; transcripts, recordings and full intake details only after your firm's owner turns on “Full caller data for AI assistants” under Integrations in the dashboard.

What does it cost after an introductory offer ends?

Every plan has one published monthly price with minutes included — most firms choose Standard ($399/mo, 500 minutes) — and a published $0.99/min only if you go over. When we run an introductory offer, it's on our pricing section with its terms and end date: firms that start before it ends pay the intro price for the months it states, with their plan's full minutes, and after that the plan bills at its normal rate. Month-to-month, change or cancel anytime.

What if I go over my plan's minutes during an introductory offer?

The same as on any plan — overage bills at $0.99/min above your plan's included minutes. If you're outgrowing your plan, upgrade anytime. Downgrades take effect when the intro months end.

← All comparisons

Comparison

Receptiva vs. Answering Legal for personal-injury firms

Updated October 19, 2026

Answering Legal is a U.S.-based answering service that answers only for law firms: trained human receptionists take a custom intake 24/7, in English or Spanish, and send you a detailed message after every call. Receptiva is a 24/7 AI receptionist and intake specialist for personal-injury firms. It runs the full PI intake, warm-transfers hot leads to your attorney, and sends a case-ready file with the recording, transcript and summary seconds after the call. Its prices are public: from $199/mo with minutes included, and $0.99/min only above them.

TL;DR

Choose Answering Legal if you want a human receptionist on every call, consultations scheduled onto your calendar, or intake sent straight into Clio Grow, MyCase, Lawmatics or Lead Docket today.
Choose Receptiva if you run a PI firm and want the same full intake on every call, a recording, transcript and summary seconds after it ends, Spanish intake routed to a Spanish-speaking attorney, and public prices you can set up yourself without a sales call.

Side by side

	Receptiva	Answering Legal
Who answers	AI receptionist, 24/7; warm-transfers to your attorney	U.S.-based human receptionists who answer only for lawyers, 24/7
Pricing	Public: from $199/mo (200 min); $0.99/min only above the plan's minutes	Plans by minutes; prices shown after a form or a call; no setup fees
Legal intake	Full PI intake: injury, treatment, fault, insurance, conflicts	Custom legal intake per firm, including personal injury
Spanish	Spanish-first: full intake in Spanish, routed to a Spanish-speaking attorney	Bilingual receptionists, 24/7; messages delivered in English
Recording, transcript, summary	Included — a case-ready file in seconds	Detailed message after every call; recordings not listed
Consultation booking	Takes the details and queues the callback (no calendar booking)	Schedules consultations on your calendar
Case-management sync	REST API + webhooks today; native Clio & Filevine coming soon	Clio Grow, MyCase, Lawmatics, Lead Docket, Smokeball, PracticePanther, Zapier
How you start	Self-serve setup in minutes; 7-day free trial, no card	A 15-minute sales call; 14-day trial (400 minutes), no card; same-day setup
Contract	Month-to-month, cancel anytime	Month-to-month, cancel anytime

Answering Legal details are from its public website, checked October 19, 2026. “Not listed” means we could not find it there. Sources: answeringlegal.com/, answeringlegal.com/answering-service-pricing-plans, answeringlegal.com/answering-legal-faq, answeringlegal.com/our-services/legal-intake, answeringlegal.com/our-services/bilingual-receptionists, answeringlegal.com/integrations

When Answering Legal is the better fit

If a human voice on every call is a hard requirement, you want consultations booked straight onto your calendar, or your intake has to land in Clio Grow, MyCase, Lawmatics or Lead Docket today, Answering Legal's legal-only service is a strong choice. It also covers practice areas beyond personal injury.

When Receptiva is the better fit

If you're a personal-injury firm, the call is the case. Receptiva runs the same full PI intake every time (injury, treatment, fault, insurance, conflicts), screens spam, warm-transfers hot leads, and sends a case-ready file with the recording, transcript and summary seconds after the call. Spanish-speaking callers get the whole intake in Spanish and a route to a Spanish-speaking attorney. You can see the prices before you talk to anyone: one monthly plan with minutes included, and a published $0.99/min only if you go over. Month-to-month, cancel anytime.

FAQ

Is Receptiva an Answering Legal alternative?

Yes, for personal-injury firms. Answering Legal is a human answering service that answers only for law firms. Receptiva is an AI receptionist and intake specialist for PI firms: it answers 24/7 in English and Spanish, runs the full PI intake, warm-transfers hot leads, and sends a case-ready file with the recording, transcript and summary seconds after the call. Daniel Gonzales runs two personal-injury firms on it.

How does pricing compare with Answering Legal?

Answering Legal sells plans by minutes and shows its prices after you fill in a form or call its sales team; it lists no setup fees and month-to-month terms. Receptiva publishes its prices: from $199/mo for 200 minutes, with $0.99/min only above the plan's minutes, month-to-month.

Does Receptiva book consultations like Answering Legal?

No. Answering Legal says it schedules consultations onto your calendar. Receptiva does not book calendar appointments: it takes the caller's details, warm-transfers the call if your attorney is available, and otherwise queues the callback for your team.

Related guides

AI intake for law firms: a practical guide (2026) — How AI legal intake works, what it captures, and how to roll it out.
Bilingual (English/Spanish) answering services for law firms (2026) — The main bilingual services compared, and what 'truly bilingual' means.

Set up your receptionist →